Privacy Policy

Introduction

STL Line Striping ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website stllinestriping.com or use our services.

Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

• Request a free estimate or quote
• Contact us via phone, email, or our contact form
• Schedule a service appointment
• Sign up for communications or newsletters

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Business name and property address
• Details about your project or service needs
• Payment information (processed securely through third-party providers)
• Communications and correspondence with us

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address and general location information
• Browser type and version
• Device type and operating system
• Pages visited and time spent on our website
• Referring website or source

How We Use Your Information

We use the information we collect to:

• Provide estimates and respond to your inquiries
• Schedule and perform our services
• Process payments and send invoices
• Communicate with you about your project or service
• Send promotional communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect against fraud and unauthorized transactions

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, email services)
• Legal Requirements: We may disclose information if required by law, court order, or government regulation
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• Protection: We may share information to protect our rights, privacy, safety, or property

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve our website functionality
• Analyze website traffic and performance

You can control cookies through your browser settings. Disabling cookies may affect some features of our website.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure socket layer (SSL) encryption on our website
• Secure storage of customer records
• Limited access to personal information by authorized personnel only
• Regular review of our security practices

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Customer records may be retained for warranty purposes, tax requirements, and to maintain our business records.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you
• Correction: You may request that we correct inaccurate or incomplete information
• Deletion: You may request that we delete your personal information, subject to legal retention requirements
• Opt-Out: You may opt out of receiving promotional communications at any time

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: